UnitLook connects request management (ticketing), projects and time tracking into one unified system.
Each module solves a specific business problem — together they form a complete system.
A centralized system for all client requests and internal tasks. Every ticket tracks communication, deadlines, priority and the responsible person from creation to resolution.
Gantt chart for visual project planning, deadline tracking and task assignment. Always clear who is doing what and when it is due.
Weekly and monthly scheduler for allocating future work. Managers plan the team, each employee plans their own week — with automatic alerts for capacity overruns.
Weekly scheduler for logging work hours by ticket and project. Drag & drop entry, per-employee overview, analytics and automatic billing calculation.
Digital requests for annual leave, sick leave and other absences. Managers approve with one click, team availability always visible.
Designed for companies that want simplicity without compromising on functionality.
Every request has its own communication thread — emails, internal notes and attachments in a single view.
Track hours by client, project and employee. Visual charts immediately show where your work time is going.
Automatic alerts for tickets that are overdue. No one misses a deadline — not you, not your team.
Flexible access control — each user sees and does only what they are authorized for.
Fully responsive design. The application works equally well on desktop, tablet and mobile.
Export data to Excel with one click. Ready-made reports for clients, management and billing.
Every feature is there for a reason — save time, reduce errors, focus on the work that matters.
Every request has its own communication thread — email messages, internal notes and attachments in one place. No more searching through the inbox.
Track hours by client, project and employee. Visual charts immediately show where work time goes and which clients bring the most volume.
Automatic alerts for overdue tickets, approaching task deadlines and overloaded employees. The system tracks deadlines so you don't have to.
Every user sees and does only what they are authorized for. Clients track their own tickets, employees work on assigned tasks, managers see everything.
Fully responsive design optimized for mobile use. Log time, approve leave, review tickets — all available in your pocket.
UnitLook connects with email, calendars and business systems without complex configuration. Tickets arrive directly from your inbox, notifications go where they should.
Generate professional reports with one click — by client, project, period or employee. Always up-to-date data without manual collation.
Three steps from request to analysis — for you and your team.
A request arrives by email, direct entry or via a form. Automatically assigned to the responsible person by category and priority.
The team logs time, adds comments and updates status. All participants have an up-to-date view of the request.
Dashboard and reports show exactly how many hours went to each client — one click to a PDF or Excel ready for invoicing.
UnitLook combines requests, projects, planning, time tracking and absences in one system. You pay by team size — no per-user fees.
up to 5 users
Consultants and small teams that want order without a big cost.
up to 10 users
Smaller agencies and teams up to 10 people that are growing.
up to 30 users
Growing companies running multiple projects and clients in parallel.
unlimited users
Larger organizations with multiple departments, locations and specific requirements.
Prices exclude VAT. No contract — cancel anytime. Yearly billing gives a 20% discount.
Get in touch and we will show you how UnitLook can speed up your team's workflow. No commitment, no credit card.
Guides, news and tips for teams who want to work smarter.
Public administration and municipal companies need a system for requests, SLA, audit trails and communication. Here is how to set it up properly.
Igor Lišinski
9 June 2026
5 June 20267 min
A case study of a service company that moved from email, phone calls and spreadsheets to ticketing, time tracking and faster billing.
Read2 June 20269 min
If you want to introduce a help desk without disrupting your team or clients, this guide walks through the steps, decisions and common mistakes.
Read