UnitLook
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REST API & Integrations

Connect UnitLook to
ERP, CRM
and custom systems

REST API with OpenAPI 3.1 specification. Automatic work hours export, ticket import, project sync — no manual data entry.

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REST API

What the API enables

All key business data is available through a structured API — in real time, without manual exports.

Tickets

  • List tickets with filters
  • Full communication thread
  • Create from external system
  • Update status

Work Logs

  • Hours by user and period
  • Daily aggregate
  • Invoice-ready export
  • Time entries per ticket

Projects

  • Project list
  • Team members
  • Status and deadlines
  • Financial overview

Planning

  • Work blocks per person
  • Planned vs. actual
  • Team capacity
  • Period by project
Use cases

Typical integration scenarios

1

Export hours to ERP

At month end, the ERP automatically fetches logged hours by client and project. Invoice from real data — no spreadsheets.

GET /api/v1/work-logs
?dateFrom=2026-04-01
&dateTo=2026-04-30
2

ERP event → ticket

A complaint, failure, or change request in the ERP automatically creates a ticket in UnitLook — assigned to the right person, with a deadline.

POST /api/v1/tickets
{ title, clientId,
  priority, dueDate }
3

Custom dashboard

Internal tools combining UnitLook data with ERP, HR systems, or custom reporting — all through the same API.

GET /api/v1/projects
GET /api/v1/work-logs
→ custom dashboard
Technical details

Standard REST, OpenAPI 3.1

Authentication HTTP Basic Auth (email + password)
Format JSON — lowercase keys
Spec OpenAPI 3.1 — for Postman and code gen
Docs Interactive (Scalar UI) at api.unitlook.com
Webhooks Coming soon — ticket and time events
Example API call — fetch work logs
curl https://api.unitlook.com/api/v1/work-logs \
  -H "Authorization: Basic \
      $(echo -n '[email protected]:password' | base64)" \
  -G \
  --data-urlencode "dateFrom=2026-04-01" \
  --data-urlencode "dateTo=2026-04-30"
→ Open interactive documentation

Frequently asked questions

Does UnitLook have a REST API?

Yes. UnitLook offers a REST API with an OpenAPI 3.1 specification. All endpoints are documented at api.unitlook.com/api/reference and can be tested interactively in your browser.

Can UnitLook integrate with Pantheon or Minimax?

Yes, via REST API and custom middleware. Both platforms have their own APIs, making direct integration possible without manual data exports.

What data is available via the API?

Tickets (with full communication threads), projects (with team members), work logs (time tracking), and capacity planning data.

How does API authentication work?

HTTP Basic Auth using UnitLook user email and password. Every API call includes an Authorization: Basic header with base64-encoded credentials.

Are webhooks available for real-time notifications?

Webhooks are in development. UnitLook will send POST notifications to your URL on ticket creation, closure, assignment changes, and time entries.

Need help with integration?

We'll discuss your needs and help design an integration that fits your business process.

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